Acme by Casago

Acme by Casago · Owner guide

Smart Thermostat: Reservation-Aware Climate Management.

Explore the owner perspective, operating details and practical next questions behind this guide. When you are ready, carry the facts of your home into a secure property-specific conversation.

See your property’s opportunityExplore the Smart Home Program

Existing owner? Access your Owner Portal

How can a home be guest-ready without relying on a prior guest's thermostat setting?For a compatible, installed system, the smart-home platform can use reservation information to move the home between owner-approved vacant and arrival settings. The actual pre-arrival lead time, target temperature, setback range, alert settings and owner overrides are determined by the home's HVAC capability, weather, equipment performance and approved operating plan.

What is included

What this program brings into your property's operation.

Calendar-aware routines

A compatible setup can connect booking context to owner-approved climate settings.

  • Vacant-home settings informed by the reservation calendar
  • Pre-arrival climate routine for an eligible connected system
  • Settings revisited for owner stays, back-to-back turns, seasonal conditions or equipment changes

Owner-approved ranges

Vacant, arrival and guest-control parameters are configured for the individual equipment and operating plan.

  • Owner-approved vacant-home and arrival comfort parameters appropriate to the equipment and local conditions
  • Guest controls and any approved guardrails determined for the home during onboarding
  • Owner preferences and overrides incorporated into the property-specific plan

Condition signals and equipment review

Connected devices may surface diagnostic signals; existing hardware is reviewed rather than assumed.

  • Temperature, humidity, runtime or other diagnostic signals for operational review; availability depends on the device
  • EcoBee and Nest hardware are options considered by the program
  • Integration and installation confirmed for the home's actual system
Hardware standard. Program compatibility may include EcoBee SmartThermostat Premium/Enhanced and Google Nest Learning Thermostats. HVAC voltage, C-wire or power-extender support, zoning, heat-pump or multi-stage compatibility, and installation requirements must be checked.

What changes for the owner

Comfort and vacant-home settings become one property plan.

Comfort, planned

Arrival prep matched to the equipment.

Arrival preparation can be set around the home's equipment capability and approved guest experience. Guest comfort and vacant-home settings can be discussed as one property plan instead of universal time and temperature rules.

Control, documented

Your preferences and overrides in the plan.

Owner preferences and overrides can be incorporated into the property-specific operating plan.

Visibility, connected

An earlier conversation when a reading looks wrong.

Relevant device signals can support an earlier operating conversation when a condition needs review. A compatibility review makes constraints visible before a connected workflow is promised.

Smart Thermostat setup lens

  • “The right question is how the property should behave between stays and before an arrival, not whether every home can follow the same temperature or clock.”
  • Actual settings and results depend on equipment, weather, property condition, booking pattern and the owner-approved plan.

How the program takes shape

The operating sequence for your home.

This is the owner-facing sequence for reviewing the property, confirming the plan and revisiting it as the home's needs change.

  1. Step 1

    Casago reviews the HVAC system, thermostat wiring, zones, equipment condition, Wi-Fi reach and owner preferences before recommending a connected thermostat setup.

  2. Step 2

    The owner and operating team document approved vacant-home and arrival comfort parameters appropriate to the equipment and local conditions.

  3. Step 3

    For an eligible connected system, confirmed reservations inform the configured vacant and pre-arrival climate routine.

  4. Step 4

    The team reviews relevant device alerts or abnormal readings through the operating workflow and determines the appropriate next action for the property.

  5. Step 5

    Settings can be revisited for owner stays, back-to-back turns, seasonal conditions or equipment changes rather than treated as a one-time universal schedule.

What to validate for your home

What we review, and what to bring.

What the property review covers

  • HVAC voltage, wiring, C-wire or power support
  • Zones, heat-pump or multi-stage equipment, and equipment condition
  • Owner-approved vacant and arrival settings
  • Wi-Fi reach and the desired alert-review process

Bring these answers to your property-plan conversation

  • Share HVAC model, thermostat photos, wiring information, zone layout and known equipment concerns.
  • Discuss appropriate vacant-home and arrival settings rather than assuming a standard temperature or preparation time.
  • Clarify guest-control preferences and owner overrides for personal stays.
  • Review Wi-Fi reach and the desired response process for relevant device signals.
Pricing and eligibility: installation and current program terms confirmed after HVAC review. A property review establishes whether a thermostat can be connected, whether equipment or wiring work is needed, and the current program terms. Program availability, equipment, configuration, response workflow and current terms are confirmed for the individual home during onboarding.

Where it matters most

Cooling loads and cold nights.

Desert cooling loads in summer and high-country heating in winter are where vacant-home settings and arrival preparation matter most.

PhoenixScottsdaleTucsonPalm SpringsCoachella ValleyFlagstaff

Related programs and guides

Keep researching.

Smart Access

Keyless, reservation-aware entry.

Open Smart Access

Smart Monitoring

Property signals without audio recording.

Open Smart Monitoring

Smart Pool Management

Reservation-aware pool and spa automation.

Open Smart Pool Management

Smart Home Program

The 360 Service Bundle program these capabilities support.

Read the program guide

Questions owners ask about Smart Thermostat

Does every home pre-cool or pre-heat at the same time?

No. The timing and target are property-specific. They depend on HVAC capacity, home size, weather, reservation timing, equipment condition, and the owner-approved operating plan.

Can guests adjust the thermostat?

Guest controls and any approved guardrails are determined for the home during onboarding. The team should explain the guest experience and owner-control approach before launch.

Can an existing EcoBee or Nest be used?

It may be possible, but the installation check must confirm system compatibility, wiring, device condition, account configuration, and platform support.

Next step

Include Smart Thermostat in your home's evaluation.

Continue to the Owner Portal for a property-specific conversation. Prospective owners choose I'm considering the program. Existing owners sign in as an owner. Nothing about your home is sent from this page.

Build your planAccess your Owner Portal