Acme by Casago · Owner guide
Explore the owner perspective, operating details and practical next questions behind this guide. When you are ready, carry the facts of your home into a secure property-specific conversation.
Existing owner? Access your Owner Portal
Integrated hardware and operations
Each module shows the hardware the program may use, the operating sequence, the alert approach and the owner questions to settle before launch.
Smart Access
A Yale smart-lock workflow that can issue reservation, vendor and owner credentials through the smart-home platform after installation and configuration are confirmed.
Key technology: The program may use a Yale Assure Lock 2 in Satin Nickel or Matte Black. Door preparation, deadbolt type, wiring, connectivity and installation fit require a property check.
Learn how Smart Access works
Smart Thermostat
An EcoBee or Nest workflow that can coordinate vacant-home settings and arrival preparation with the reservation calendar after HVAC and installation compatibility are checked.
Key technology: Program compatibility may include EcoBee SmartThermostat Premium/Enhanced and Google Nest Learning Thermostats. HVAC voltage, C-wire or power-extender support, zoning, heat-pump or multi-stage compatibility and installation requirements must be checked.
Learn how Smart Thermostat works
Smart Monitoring
A sensor workflow that can measure decibel levels and other property signals for operating review without recording audio.
Key technology: The program may use a unified sensor for interior living spaces or a covered exterior area. Placement, power, Wi-Fi, device capabilities, local rules and guest-notice requirements must be reviewed before installation.
Learn how Smart Monitoring works
Smart Pool Management
A remote pool and spa workflow for homes with eligible connected automation, planned around the reservation calendar and the property's approved heating approach.
Key technology: Program compatibility may include eligible Pentair IntelliConnect/ScreenLogic and Zodiac/iAquaLink automation. Controller model, Wi-Fi, heater, valves, cloud access and current platform compatibility must be checked; manual or non-automated systems may need additional work.
Learn how Smart Pool Management worksOperational model
Casago's local operations team handles hardware installation, PMS calendar sync and alert resolution on your behalf, once the home's equipment has been checked.
Select 1, 2 or 3 devices. Existing compatible Nest, EcoBee, Yale or Pentair systems are reviewed for connection to the platform.
Casago's team handles installation, connects the smart lock and sensors, and links every device to your reservation feed.
Door codes, climate schedules and pool heating activate and expire around confirmed guest dates.
Monitoring alerts go to Casago's dispatch team first, which resolves noise and smoke issues directly. Confirm the response model locally.
The owner lens
What is included
Reservation-aware guest credentials, owner-approved vacant and arrival climate settings, decibel and property-condition signals, and pool or spa scheduling for eligible automation.
What changes for the owner
Guest, vendor and owner access are governed separately; climate follows the calendar instead of the last guest; alerts route to the operating team first. Owner overrides and personal-use needs are part of setup.
What to validate for your home
HVAC wiring and zones, door and deadbolt fit, sensor placement and notices, pool controller and cloud access, Wi-Fi reach at every device, and the current scope, equipment, installation and terms.
Program economics
These tiers appear in historical program collateral and are shown for context. They are not a quote.
| Tier (historical collateral) | Described as | Listed inclusions |
|---|---|---|
| Platform Only$19/mo | Already own all compatible smart devices? Your hardware is linked directly to Casago's smart home platform with no new hardware costs. | Casago platform access; reservation calendar sync; 24/7 alert response by Casago. |
| 1 Device Tier$29/mo | Any 1 smart device of your choice (Yale lock, smart thermostat, or 5-in-1 sensor). Hardware included. | Any 1 device of your choice; professional installation and sync; 24/7 team monitoring and dispatch. |
| Up to 3 devicesup to $49/mo | Up to $49/mo for 3 devices. Each extra device beyond 3 is $10/mo (ideal for multi-zone HVAC or dual entry casitas). | All tiers include 24/7 monitoring, PMS integration and operational alert response. |
| Pool ManagementIncluded for eligible pools | Included for properties with compatible Pentair or iAquaLink pool automation enrolled in the 360 Bundle. | Reservation-synced heating; remote weather and guardrail control. |
The Smart Home Program includes Smart Access (Yale smart lock with unique per-reservation codes), Smart Thermostat (EcoBee/Nest climate automation), Smart Monitoring (5-in-1 noise, smoke, climate, crowd, and motion sensor), and Smart Pool Management for eligible automated pools.
Historical collateral lists program tiers starting at $19/mo for platform-only access using existing compatible hardware, $29/mo for 1 device with hardware included, up to $49/mo for 3 devices, with additional devices beyond 3 at $10/mo. Current equipment, installation, program scope, and cost are confirmed in the property proposal for your home.
It may be possible, but the installation check must confirm system compatibility, wiring, device condition, account configuration, and platform support.
Connected-lock behavior during an outage depends on the lock model, battery condition, prior credential synchronization, and property configuration. Review the home's fallback and support plan during installation rather than relying on a universal outage claim.
No. Connected automation can provide operational visibility and scheduling context for eligible equipment. Routine service, diagnosis, repair, water chemistry, and field work remain separate property needs.
Next step
Continue to the Owner Portal for a property-specific conversation. Prospective owners choose I'm considering the program. Existing owners sign in as an owner. Nothing about your home is sent from this page.
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