Acme by Casago

Acme by Casago · Owner guide

Smart Monitoring: Property Signals Without Audio Recording.

Explore the owner perspective, operating details and practical next questions behind this guide. When you are ready, carry the facts of your home into a secure property-specific conversation.

Existing owner? Access your Owner Portal

How can a team review noise-related signals without recording guest conversations?The program measures ambient sound pressure in decibels rather than recording audio or speech. It can also provide other device signals for operating review. Signal interpretation, guest outreach, device placement, house rules, and any local or platform obligations remain property-specific decisions; this page does not make a privacy-compliance guarantee.

What is included

What this program brings into your property's operation.

Decibel measurement

The program uses ambient sound-pressure measurement in decibels, not the capture of audio or conversations.

  • The described sound function measures level rather than recording guest speech
  • A decibel reading is an input for review, not a recording of a stay
  • Guest-facing notices and house rules are agreed for the home

Property-condition signals

Smoke-related, temperature, humidity, motion, or crowd-estimation signals may be available depending on the selected device and configuration.

  • Connected readings can provide context for the operating team to assess an event
  • Availability of any given signal depends on the selected device and configuration
  • Signals are reviewed alongside the reservation and the home's documented rules

Operational review and placement

Signals are inputs for a team review, not proof of a violation or a guarantee that every event can be prevented.

  • Suitable location, connectivity, guest notice and property-rule considerations are evaluated before a device is installed
  • Thresholds and the escalation process are set for the individual home
  • The home's layout, rules, connectivity and communication plan influence the appropriate setup
Hardware standard. The program may use a unified sensor for interior living spaces or a covered exterior area. Placement, power, Wi-Fi, device capabilities, local rules and guest-notice requirements must be reviewed before installation.

What changes for the owner

Operating context, without an audio-recording workflow.

Signals, not recordings

Level, not speech.

The team can have operating context around a potential concern without presenting an audio-recording workflow.

Rules, documented

Set for this home, not assumed.

Thresholds, location, notices and response are considered for the individual home instead of assumed as a universal compliance outcome.

Review, in context

A prompt to look, not a finding.

A signal is an input for a team review against the reservation and the house rules. It is not proof of a violation and not a guarantee that every event can be prevented.

Smart Monitoring operating lens

  • “A decibel alert is a prompt for an operating review—not a recording, a judgment about guests, or a promise that a complaint will never occur.”
  • Device signals, outreach and documentation are configured and handled according to the individual home's approved operating plan.

How the program takes shape

The operating sequence for your home.

This is the owner-facing sequence for reviewing the property, confirming the plan and revisiting it as the home's needs change.

  1. Step 1

    Casago reviews suitable device locations, power and Wi-Fi reach, house rules, community requirements and the operating use case before installation.

  2. Step 2

    For the configured home, the device can report decibel and other available property signals to the operating workflow without creating an audio recording.

  3. Step 3

    When a signal crosses the property's approved operating threshold, the team reviews the available context alongside the reservation and house rules.

  4. Step 4

    Guest communication or a property response is selected based on the event, the home's documented rules and the appropriate operating process.

  5. Step 5

    The team records relevant operational context for follow-up when needed; outcomes depend on the event, the guest response, the home and applicable rules.

What to validate for your home

What we review, and what to bring.

What the property review covers

  • Appropriate gathering-area or covered-exterior placement
  • Power, Wi-Fi, device capability and mounting constraints
  • House rules, HOA expectations, local rules and guest notices
  • Thresholds and the escalation process appropriate to the home

Bring these answers to your property-plan conversation

  • Identify appropriate gathering areas and confirm available power and reliable Wi-Fi at the proposed location.
  • Review house rules, HOA requirements, local rules and guest-facing notices with the property team.
  • Agree on the operating thresholds and escalation approach appropriate to the home.
  • Confirm that a signal is reviewed in context and is not treated as an automatic finding or fee.
Pricing and eligibility: device suitability and current terms confirmed for the home. Device selection, placement, power, network fit, required notices and current program terms are reviewed for the property. Program availability, equipment, configuration, response workflow and current terms are confirmed for the individual home during onboarding.

Decision questions

What to settle before launch.

Four questions worth answering with the local team before a sensor is part of the plan.

Decision areaWhat to look forProgram approach
Sound informationWhich property signals are useful for an operating review, and how will they be interpreted in context?A decibel signal that can inform operational review
Audio captureWhat does the selected device measure or record, and what do its technical materials confirm?Program materials describe decibel measurement without audio recording
ResponseHow are signals reviewed against the reservation, house rules and approved property process?The operating team can review a configured signal against house rules and the stay
EligibilityHave placement, notice, connectivity and property-rule considerations been reviewed?Placement, notice, connectivity and rules are reviewed

Questions owners ask about Smart Monitoring

Does the sensor record what guests say?

The program uses ambient sound-pressure measurement in decibels and does not record audio or speech. Confirm the exact device and setup for your home before installation.

Does this make a property privacy compliant?

No blanket compliance claim is made. The owner and team should review device placement, notices, property rules, platform requirements, and applicable law for the individual home.

What happens after a signal is received?

The team reviews the signal in the context of the reservation, house rules, and operating plan. Any guest outreach, inspection, or other action depends on the event and approved property process.

Next step

Include Smart Monitoring in your home's evaluation.

Continue to the Owner Portal for a property-specific conversation. Prospective owners choose I'm considering the program. Existing owners sign in as an owner. Nothing about your home is sent from this page.