Acme by Casago · Owner guide
Explore the owner perspective, operating details and practical next questions behind this guide. When you are ready, carry the facts of your home into a secure property-specific conversation.
Existing owner? Access your Owner Portal
What is included
The materials identify Pentair and iAquaLink ecosystems, subject to controller and cloud-connection verification.
An eligible system can be planned around confirmed stays and the approved pool or spa service approach.
Connected status can provide operational context, but it does not replace maintenance, equipment diagnosis or required field service.
What changes for the owner
Plan, documented
Pool and spa decisions can be handled through a documented guest and owner plan instead of an unattended fixed timer.
Eligibility, first
Equipment eligibility is established before remote management or economics are discussed as available.
Status, visible
Connected system context may help the team review a guest pool or spa request. It does not replace maintenance, diagnosis or required field service.
How the program takes shape
This is the owner-facing sequence for reviewing the property, confirming the plan and revisiting it as the home's needs change.
Casago reviews the pool controller, heater, connected automation, Wi-Fi, water features, existing service plan and approved guest heating terms.
For an eligible connected system, reservation information can inform the configured pool or spa heating schedule and status review.
The team applies the owner-approved target settings and responds to relevant equipment status or guest questions through the operating workflow.
At departure or during vacant periods, the property follows its documented heating and maintenance plan rather than an assumed universal routine.
The plan is revisited for weather, equipment performance, guest purchases, owner use or a change in the home's pool-service requirements.
What to validate for your home
Decision questions
Four questions worth answering with the local team before a remote pool workflow is part of the plan.
| Decision area | What to look for | Program approach |
|---|---|---|
| Scheduling | What reservation-aware pool or spa schedule can eligible automation support for this property? | A configured approach that can use reservation information for eligible automation |
| Guest requests | What system context is available when the team reviews a guest pool or spa request? | Connected system context may help the team review the request |
| Temperature targets | Which targets fit the home's equipment, guest terms, weather and owner-approved plan? | Targets are documented for the home's equipment and guest terms |
| System eligibility | Have controller, cloud access, Wi-Fi, valves, heater fit and installation needs been confirmed? | Controller, cloud access, Wi-Fi, valves and heater fit are confirmed |
Related programs and guides
Smart Access
Smart Thermostat
Smart Monitoring
Smart Home Program
It may be eligible, but brand alone is not enough. The controller model, cloud access, Wi-Fi, heater, valves, equipment condition, and current platform support need an installation check.
The schedule is property-specific. It is set around the home's equipment, target, weather, reservation timing, guest heating terms, and approved operating plan—not a universal timing rule.
No. Connected automation can provide operational visibility and scheduling context for eligible equipment. Routine service, diagnosis, repair, water chemistry, and field work remain separate property needs.
Next step
Continue to the Owner Portal for a property-specific conversation. Prospective owners choose I'm considering the program. Existing owners sign in as an owner. Nothing about your home is sent from this page.
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