Acme by Casago

Acme by Casago · Owner guide

Guest-Ready Linen & Terry Planning for Every Turnover.

Explore the owner perspective, operating details and practical next questions behind this guide. When you are ready, carry the facts of your home into a secure property-specific conversation.

Existing owner? Access your Owner Portal

What does a property-specific Linen & Terry workflow change for an owner?It creates a repeatable way to map, launder, stage and review the guest-facing textile inventory for the actual home. The owner and team confirm bed sizes, specialty items, pool use, replacement handling and current terms before enrollment. The program is designed to reduce fragmented owner coordination; exact responsibility and availability are agreement-specific.

What is included

What this program brings into your property's operation.

Bed-linen mapping

The inventory plan starts with the beds and sleeping surfaces guests actually use.

  • King, queen, full/double, twin, sofa-bed and specialty-size review
  • Sheets, pillowcases, duvet-cover and protector requirements
  • Seasonal and owner-use inventory considerations
  • Exception process for changed beds or new sleeping surfaces

Bath and pool terry

Bath and outdoor-towel needs are evaluated against bathrooms, permitted occupancy and amenities.

  • Bath towels, hand towels, washcloths and bath mats
  • Pool-towel needs where the home and guest plan support them
  • Storage, staging and condition-review considerations
  • Property-specific quantities rather than a universal count

Turnover readiness

Laundering and guest-ready staging are planned as part of the turnover operation.

  • Used-inventory collection and the professional-laundering workflow described in the program materials
  • Fresh set staging aligned to the home's mapped inventory
  • Condition and shortage escalation process
  • Coordination with housekeeping rather than an owner restock run

What changes for the owner

Textiles become part of the turnover system, not an owner errand.

Mapped to your home

Inventory follows the actual beds, baths and guest plan.

Inventory planning reflects actual beds, baths, guest capacity and amenity use rather than a one-size package, so the inventory can follow the actual home and guest plan instead of a generic per-room assumption.

Ready for turnovers

Laundering and staging tied to the turnover.

The workflow connects laundering and staged inventory to the turnover process. Guest-ready textile decisions stop being a last-minute owner restock task.

Reviewed as needs change

A new sleeper sofa starts a conversation, not a scramble.

Changes such as a new sleeper sofa, bathroom or outdoor amenity can trigger an inventory conversation. The property manager reviews exceptions, repeated shortages or configuration changes with the owner and updates the plan when appropriate.

How the program takes shape

The operating sequence for your home.

This is the owner-facing sequence for reviewing the property, confirming the plan and revisiting it as the home's needs change.

  1. Step 1

    Casago inventories each bed, sleeping surface, bathroom, permitted occupancy, pool-towel need, storage area and specialty item during the property review.

  2. Step 2

    The team and owner confirm the proposed linen and terry plan, including what is supplied, how condition concerns are handled and the current property-specific terms.

  3. Step 3

    After guest departure, used bed and bath inventory moves through the documented turnover and laundering workflow described in the program materials.

  4. Step 4

    Guest-ready inventory is staged with housekeeping to match the mapped beds and bathrooms before the next stay.

  5. Step 5

    The property manager reviews exceptions, repeated shortages or configuration changes with the owner and updates the plan when appropriate.

What to validate for your home

What we review, and what to bring.

What the property review covers

  • Every bed, sofa bed, trundle, specialty size, duvet and protector
  • Bathrooms, permitted occupancy, pool or outdoor-towel need and storage
  • Owner-kept textiles, allergen considerations and condition standards
  • Current quote, replacement, damage and exception terms

Bring these answers to your property-plan conversation

  • Confirm every sleeping surface, including sofa beds, trundles and specialty bedding.
  • Confirm bathrooms, permitted capacity, storage constraints and pool-towel needs.
  • Identify non-standard bedding dimensions, duvets, allergen-sensitive items and owner-kept inventory.
  • Ask for the current quote and written terms covering service scope, inventory, replacement, damage and exceptions.
Pricing and eligibility: current property-specific quote required. Your property proposal confirms the mapped inventory, turnover scope, and current costs and terms for your home, along with eligibility, equipment and agreement terms.

Where it matters most

Pool towels and full houses.

Pool-towel needs and high-occupancy layouts make the inventory map matter most in pool markets and beach towns.

Questions owners ask about Linen & Terry

How is Linen & Terry scoped and priced?

Linen & Terry is scoped to the home's beds, bathrooms, permitted occupancy, and pool-towel needs where applicable. Current scope, cost, replacement treatment, and terms are confirmed in the property proposal.

Which linens and towels should the property review cover?

The review should cover every guest sleeping surface, sheets and pillowcases, duvet-cover needs, bath towels, hand towels, washcloths, bath mats, and pool towels where appropriate. Exact inventory is confirmed for the home rather than assumed from a generic list.

How does the turnover workflow work?

The program approach includes professional laundering and guest-ready staging as part of turnover operations. The local team should confirm the handoffs, timing, inventory level, exception process, and who handles property-specific changes before enrollment.

What will I still need to decide as the owner?

Owners still help confirm the room map, specialty items, owner inventory, capacity, pool-towel needs, and current terms. The purpose is to avoid fragmented day-to-day coordination, not to eliminate the need for property-specific decisions.

Next step

See whether Linen & Terry fits your home.

Continue to the Owner Portal for a property-specific conversation. Prospective owners choose I'm considering the program. Existing owners sign in as an owner. Nothing about your home is sent from this page.