Acme by Casago

Joshua Tree · High Desert · Choosing a manager

Ask who gets there in an hour.

Many High Desert homes sit miles apart, some on dirt roads, and the rules still expect a fast response to every complaint. The first question for any manager is who answers, and how fast they can be at your door.

By jurisdiction

The standard, and the question to ask.

San Bernardino County

30 minutes by phone, one hour on site

Joshua Tree, Pioneertown and Landers. A 24-hour contact must call back within 30 minutes and be at the property within an hour. Ask: where is your nearest person to my home?

Yucca Valley

In person within 30 minutes

The Town's permit application requires a local contact who responds in person within 30 minutes, any hour. Ask: who is that, and do they live in town?

Twentynine Palms

A course, an inspection, a license

Owners and agents complete the City's vacation home rental education course, and building permits are signed off before the safety inspection. Ask: have you done the course?

In the County

Four more things to ask about.

  • The permit number. The County requires it on every listing. Ask to see yours.
  • The yearly renewal. Permits renew every year, and a renewal with physical changes needs an inspection. Ask who files it.
  • A sale. Permits do not transfer. A new owner files a new application within 30 days.
  • Operating without a permit. The County fines $1,000 per violation per day. Ask how a new home is kept off the market until it is permitted.

Casago's High Desert team manages about 10 homes in Joshua Tree, Yucca Valley and Twentynine Palms. Ask us who would answer for yours.

An outdoor desert art assemblage near Joshua Tree: a shingled timber shack with bicycles balanced on a long beam above it
Near Joshua Tree. Casago media library.

Choosing a manager in the High Desert

How fast must someone respond to a complaint in Joshua Tree?

In unincorporated San Bernardino County, the 24-hour contact must make phone contact within 30 minutes and be physically present at the property within one hour.

Does a County permit transfer when I sell?

No. County permits are not transferable. A new owner must file a new application within 30 days to keep operating.

What is the fine for renting without a permit?

The County lists $1,000 per violation per day for operating a short-term rental without a permit.

High Desert

Ask us who would answer for your home.

Your local High Desert team will walk through the response standard and the permit year for your parcel. Prefer to talk? Call (760) 974-4024.

Casago High Desert, a DBA of Acme CA, Inc. California DRE #02420145. Michael E. Flannery, Designated Broker.