San Bernardino County
30 minutes by phone, one hour on site
Joshua Tree, Pioneertown and Landers. A 24-hour contact must call back within 30 minutes and be at the property within an hour. Ask: where is your nearest person to my home?
Joshua Tree · High Desert · Choosing a manager
Many High Desert homes sit miles apart, some on dirt roads, and the rules still expect a fast response to every complaint. The first question for any manager is who answers, and how fast they can be at your door.
By jurisdiction
San Bernardino County
Joshua Tree, Pioneertown and Landers. A 24-hour contact must call back within 30 minutes and be at the property within an hour. Ask: where is your nearest person to my home?
Yucca Valley
The Town's permit application requires a local contact who responds in person within 30 minutes, any hour. Ask: who is that, and do they live in town?
Twentynine Palms
Owners and agents complete the City's vacation home rental education course, and building permits are signed off before the safety inspection. Ask: have you done the course?
In the County
Casago's High Desert team manages about 10 homes in Joshua Tree, Yucca Valley and Twentynine Palms. Ask us who would answer for yours.

Educational, not legal or tax advice. Confirm the rules for your parcel with the County, Town or City.
In unincorporated San Bernardino County, the 24-hour contact must make phone contact within 30 minutes and be physically present at the property within one hour.
No. County permits are not transferable. A new owner must file a new application within 30 days to keep operating.
The County lists $1,000 per violation per day for operating a short-term rental without a permit.
High Desert
Your local High Desert team will walk through the response standard and the permit year for your parcel. Prefer to talk? Call (760) 974-4024.
Casago High Desert, a DBA of Acme CA, Inc. California DRE #02420145. Michael E. Flannery, Designated Broker.
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